We are excited to announce that we have launched a new, state-of-the-art Wi-Fi system at Greenfield Community College! Below are instructions for students, employees and the public on connecting personal devices<\/strong> to the GCC Personal<\/strong> Wi-Fi network.<\/p>\n 1. Go to internet connections<\/strong>, which is usually found on the bottom right-hand side of your screen.<\/p>\n 2. Turn on Wi-Fi and select GCC Personal<\/strong> from the list of available connections.<\/p>\n 3. Your browser should open to our splash page but if not, click on the link to open browser and connect<\/strong>.<\/p>\n 4. On your browser, check the consent box and click on Continue to the Internet. Authentication can take a bit of time; avoid refreshing the page during this process.<\/p>\n<\/div><\/div> 1. Go to\u00a0Network & internet<\/strong>\u00a0in your phone settings.<\/p>\n 2.Choose\u00a0Wi-Fi<\/strong>.<\/p>\n 3. Turn on Wi-Fi and select\u00a0GCC Personal<\/strong>\u00a0from the list of available connections.<\/p>\n 4. When the GCC splash page opens, check the box to\u00a0consent<\/strong>\u00a0and click on\u00a0Continue to the Internet<\/strong>.<\/p>\n 5. If the GCC splash page does not automatically open, click on the notification prompting you to sign in.<\/p>\n<\/div><\/div> 1. Go to\u00a0Wi-Fi\u00a0<\/b>in your phone settings.<\/p>\n 2. Make sure Wi-Fi is on and select\u00a0GCC Personal<\/strong>\u00a0from the list of available networks.<\/p>\n 3. On the page that opens,\u00a0check the consent box<\/strong>\u00a0and click on\u00a0Continue to the Internet<\/strong>.<\/p>\n<\/div><\/div>\n<\/div>\n Important note: <\/strong>You will need to reconnect your personal device to the GCC Personal Wi-Fi network daily<\/strong>. For some devices, this requires navigating to your Wi-Fi settings, locating GCC Personal, forgetting GCC Personal and then reconnecting. Devices are required to agree to terms each time they reconnect to the GCC Personal Wi-Fi network.<\/p>\n<\/div>\n This content is added to regularly. If you don't see something here that will help with your problem, please submit a helpdesk ticket.<\/a><\/strong><\/span><\/p>\n Quick links<\/strong><\/span><\/p>\n Access your accounts<\/strong><\/span><\/p>\n Log in to computers on campus<\/strong><\/span><\/p>\n There are various spaces on campus with computers that students can use during operational hours. These computers have Microsoft Office products loaded on them and most are connected to a printer.<\/p>\n To log in<\/strong> to one of these computers, use your student account credentials<\/strong>. Do not<\/span> include the @stuemail.gcc.mass.edu part of your username.<\/p>\n For example, Jane Doe with student ID number 01101301 will log into the computers with:<\/p>\n Username: DoeJ1301<\/p>\n Password: (the password you use to log into MyGCC, Moodle and Student email).<\/p>\n Locations of computers available for student use<\/span><\/strong><\/p>\n \u00a0<\/strong><\/p>\n <\/p>\n <\/p>\n<\/div>\n Below are some commonly asked and answered questions. Don't see your question here or want more information? Please submit a ticket online at the GCC Help Desk<\/a><\/strong>.<\/p>\n The GCC IT Help Desk is here to keep your technology running smoothly. We support college-owned equipment, help students connect personal devices to campus Wi-Fi, and provide services such as account setup, password resets, printing, and more. Our team is available weekdays 8am – 4pm on campus in room N307. We also assist via a virtual appointments, by phone at (413) 775-1350 or you can submit a ticket online at the\u00a0 GCC Help Desk<\/a><\/strong>.<\/p>\n<\/div><\/div> Unfortunately GCC does not have the insurance coverage or staff required to work on personal devices. We may be able to point you to a resource or help you do a web search that could assist with issues you are having but we are not able to do the work ourselves. If you experience any problems with a device you checked out through the GCC Library Tech Lending Program<\/a>,<\/strong> we can assist with those devices.<\/p>\n<\/div><\/div> The GCC Personal Wi-Fi requires devices to reconnect every 8 hours\u00a0 in order to stay current with best network security practices. This helps keep our network and your data secure.<\/p>\n<\/div><\/div> Download the Moodle app from the App Store<\/a> <\/strong>or Google Play<\/a>.<\/strong> When asked to enter your site or campus, type in online.gcc.mass.edu<\/strong> and select the option to Connect to your site<\/strong>. Log in with your GCC username and password.<\/p>\n<\/div><\/div> Currently, accounts remain active for 3 years. After 3 years of no active enrollments, you will receive a 2-week warning that your accounts are going to be deactivated. Be sure to update any websites that may use your student email address for login or verification. You should transfer anything from your student Google Drive to a personal Google Drive before your account is deactivated.<\/p>\n<\/div><\/div>\n
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\nAll things TLIC, including AV Support, Moodle request, consultations, TLIC Workshops and Reserving the Multimedia Studio.
\nLog in to connect to Banner, Banner Test, MyGCC and Moodle.
\nLearn how to view and book events on the Campus Meeting Calendar.
\nLinks internal Network and Systems policies.
\nInformation on printing and scanning on campus.
\nUsing the classroom phones to call for assistance.
\nSending out emails to the GCC community.
\nSending out emails to the GCC community.
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